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Shipping  

Supplements, Sports Drink, Energy Drinks & Excercise Equipment and non-drink items are priced separately.

Non-Drink Shipping Prices:
Free Ground shipping on orders for non-drink items totaling over $200.00.  
$6.99 Flat Rate for ground orders under $200.00 (Usually 3 days to your door)

2-day and Over-Night:  Computed based on weight and destination.

Drink Shipping Prices:

Ground: 1st case is $15, each additional case is $4. 

2-day and Over-Night:  Computed based on weight and destination. 

Example

1 Case = 15.00
2 cases = 19.00
4 cases = 27.00
4 cases and $50 in non-drink items =  $33 ($15 + $4 + $4 + $4 +$5)
2 cases and $160 in non-drink items =  $19 ($15 + $4) (receive free ground on non-drink items)

Energy Drinks shipping Prices  
$8.50 Per/Case for ground shipping
2-7 Business Days to your door

Excercise Equipment Shipping Prices:  
TreadMills & Ellipticals = $350.00 Flat Rate
Exercise Bikes & Steppers = $250.00 Flat Rate
Benchs & Dumbells = $100.00 Flat Rate
2-4 weeks to door.
Inside full Premium delivery available for $80 more.

Freight policy

  • Orders are shipped by UPS Ground in most cases. UPS does not deliver to P.O. boxes so you must list a valid street address with your order.
  • Other shipping methods are available such as UPS Next-Day or Two-Day delivery. You pay actual shipping costs for these methods which is based on the weight and destination. Simply enter your order online and you will be presented with all shipping options that we can do so you can choose between price and speed of delivery. By indicating a special delivery method, you are giving us authorization to charge you for this service. Please be aware that orders placed after 2 pm MST will usually go out the following business day.
  • Alternative shipping methods include:
    UPS Next Day Air
    UPS 2nd Day Air
    UPS Ground
  • UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date.
  • > There is no guarantee that your order will go out the day you order. If you have specified a One or Two delivery and are placing the order after 2 pm MST, it is likely your order will be shipped the following business day.
  • > For destinations within the continental U.S. (the 48 contiguous states) which can be sent by UPS Ground service,

    Legal disclaimers

    Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer’s warranty, if any. Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers’ warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

    Payment policy

    We accept the following credit cards & Order by Phone:

  • Visa
  • Master Card
  • American Express
  • By Phone 1-480-314-9917
    BodyConcept Health & Nutrition Center disclaimers

    No claims made by BodyConcept.com either electronically, orally or in print have been evaluated by the United States Food and Drug Administration or any other regulatory body. The products sold by BodyConcept.com are not intended to diagnose, treat, cure, or prevent any disease.

    No claim or opinion on these pages is intended to be, nor should be construed to be, medical advice. Additionally, BodyConcept.com is not responsible for any typographical errors and the prices and information presented throughout the BodyConcept.com web site are subject to change without notice.


    Back Orders

    We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry,  occasionally we may run out of certain products. In this case, we will mark the product "out of stock" on our website. If any product is not in stock for an order, we will hold off shipment of your entire order until all products are available. You should place a separate order containing only in-stock products to have it processed immediately.

    Arizona Sales Tax

    Currently, only Arizona state residents are subject to 7.1% sales tax collected by BodyConcept.com.

    Return Policy

    • BodyConcept reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to BodyConcept on returned items, and BodyConcept will pay the shipping charges on the replacement or exchange item(s) going back.

      BodyConcept offers a 30 day return policy on selected items based on manufacturer return policies. For further information not listed, please contact your BodyConcept account manager.
    • Please call 480-314-9917 or e-mail our Returns Department at returns@BodyConcept.com to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice number, and nature of the problem.
    • All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the boxes.
    • Customer is responsible for shipping charges on returned items; BodyConcept will match your shipping method on your replacement or exchange item(s).
    • BodyConcept strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.
    • If merchandise arrives damaged: save the merchandise AND the original box and packing it arrived in, notify BodyConcept immediately to arrange for a carrier inspection and a pick up of damaged merchandise.
    • DEFECTIVE returns can be returned directly to BodyConcept within 30 days from the invoice date, at BodyConcept's discretion for: credit, replacement or exchange.
    • Manufacturer restrictions do apply and are outlined in our detailed policy. Any item that is missing the UPC can ONLY be replaced with the same item. After 30 days, all manufacturers' warranties apply.

     

    NON-DEFECTIVE returns can be accepted directly by BodyConcept within 30 days from the invoice date, at BodyConcept's discretion for: credit, exchange. All NON-DEFECTIVE returns are subject to a 15 percent restocking fee.

    Important note

    If the terms and conditions stated on your purchase differ from those stated on our invoice, and you do not notify BodyConcept of such within 15 days, it shall signify your acceptance of our original terms as stated on our invoice.

    Pricing disclaimer

    All pricing subject to change. For all prices, products and offers, BodyConcept reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
    High volume bids welcome!

    Stock Status

    Every effort is made to represent stock on hand. But due to our high volume of shipping. Some items do go out of stock during the day. The stock status is a general indication of what is in stock or out of stock. We do not advertise exact quantities of stock on our site. If you are looking to buy a large volume of a product, please call us and we can quote exact inventory on hand.

    Note:

    All trademarks and registered trademarks are the sole property of their respective owners. Photographs courtesy of respective manufacturers. BodyConcept and the Circle of Service logo are registered trademarks of BodyConcept Health & Nutrition Center, LLC. & BodyConcept.com Copyright © 1997-2003 BodyConcept Health & Nutrition Center, LLC.